The following cancellation policy applies if you are a consumer, as defined in the Dutch Civil Code (Book 6 BW). The right of withdrawal is regulated under Article 6:230p BW.
You have the right to withdraw from this contract, provided you meet the eligibility criteria outlined in our Terms of Use.
To exercise your right of withdrawal, you must notify us—Vignette & Peage Application Service B.V., Amersfoortsestraat 29-A, 3769 AD Soesterberg, The Netherlands—by sending a clear statement (e.g., by post or email) to:
info@tollwayr.com
+31 (0) 202 447 387
You may use our standard Withdrawal Form, although its use is not mandatory.
If you effectively withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery provided you meet the criteria outlined in the terms of use.
The reimbursement will be made by Vignette & Peage Application Service B.V. without undue delay and no later than fourteen (14) days after we have been informed of your decision to withdraw. The refund will be issued using the same payment method you used for the original transaction, unless explicitly agreed otherwise. Refunds are processed via our payment provider Mollie and may take between 2 to 5 business days to appear in your account.
Model withdrawal form
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- - To: [ name of entrepreneur]
[ geographic address entrepreneur]
[ fax number entrepreneur, if available]
[ e-mail address or electronic address of entrepreneur]
- - I/We* hereby inform/share* you, that I/We* our agreement regarding the
sale of the following products: [product designation]*
the supply of the following digital content: [digital content designation]*
the provision of the following service: [service designation]*, revoked/revoked*
- - Ordered on*/received on* [date ordered at services or received at
products]
- [Consumer name(s)]
- [Address Consumer(s)]
- - [Signature of Consumer(s)] (only when this form is submitted on paper
submitted)
* Delete what does not apply or fill in what is applicable.